At Arlow Voyage, we strive to ensure your complete satisfaction with our travel products. Please read our return and refund policy carefully.
Returns
- You may request a return within 7 days from the date of delivery.
- To be eligible for a return, the product must be unused, in the same condition as you received it, and in its original packaging.
- To initiate a return, please contact us promptly at [email protected] with your order details and reason for return.
Refunds
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 14 business days.
Non-Returnable Items
- Products that have been used, damaged, or not in original condition are not eligible for return or refund.
- Sale items or promotional products may not be eligible for return unless faulty.
Damaged or Faulty Products
- If you receive a damaged or faulty product, please contact us within 48 hours of delivery at [email protected] with photographic evidence.
- We will arrange for a replacement or refund after verifying the issue.
Contact Us
For any return or refund requests or questions, please reach out at:
[email protected]
Thank you for choosing Arlow Voyage. We appreciate your trust and will do our best to resolve any concerns quickly.